Terms of service

LAST UPDATED: January 20, 2026

BUSINESS IDENTITY & CONTACT INFORMATION

This website (https://novalightmask.com) is owned and operated by Novalight LLC. Throughout the site, the terms “we”, “us,” and “our” refer to Novalight LLC. Novalight LLC offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

  • Legal Business Name: Novalight LLC
  • Brand Name: Novalight
  • Registered Business Address: 1840 Grant Park Lane, Los Altos, CA 94024, United States
  • Customer Support Email: info@novalightmask.com
  • Customer Support Phone: +1 650 206-5574
  • Support Hours: Monday to Friday | 9:00 AM – 5:00 PM (PST - Pacific Standard Time)

OVERVIEW

Welcome to Novalight™! Novalight LLC operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Novalight™ is powered by Shopify, which enables us to provide the Services to you.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use certain Services, you may be asked to provide information such as your email, billing, and shipping address. You represent that all information provided is correct, current, and complete.

SECTION 2 - OUR PRODUCTS

We have made every effort to display as accurately as possible the colors and images of our products. We do not warrant that the quality of any products, services, or information purchased by you will meet your expectations. All descriptions of products are subject to change at any time without notice.

SECTION 3 - ORDERS AND BILLING

Novalight LLC reserves the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person or per order. If we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

SECTION 4 - SHIPPING AND DELIVERY

All shipping and delivery estimates are provided in accordance with our [Shipping Policy]. While we strive to meet all estimated delivery dates, Novalight LLC is not liable for delays caused by carriers or customs processing. Risk of loss passes to you upon delivery of the items to the carrier.

SECTION 5 - REFUNDS AND RETURNS

Your purchases are subject to return or exchange solely in accordance with our [Refund Policy]. Please review the Refund Policy before purchasing to understand your rights regarding returns and restocking fees.

SECTION 6 - INTELLECTUAL PROPERTY

The Services and all materials therein, including software, images, text, graphics, logos, patents, and trademarks (including "Novalight™"), are the exclusive property of Novalight LLC. You agree not to sell, license, rent, modify, or distribute any content from this website without express written consent from Novalight LLC.

SECTION 7 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third-parties. We are not responsible for examining or evaluating the content or accuracy of third-party websites and do not warrant and will not have any liability for any third-party materials.

SECTION 8 - LIMITATION OF LIABILITY

To the fullest extent provided by law, in no case shall Novalight LLC, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, or consequential damages of any kind arising from your use of any of the service or any products procured using the service. Nothing in these Terms shall limit or exclude rights that cannot be limited under applicable consumer protection laws.

SECTION 9 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California, United States, where Novalight LLC is headquartered.

SECTION 10 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to

  • Novalight LLC 
  • 1840 Grant Park Lane, Los Altos, CA 94024, United States
  • Phone: +1 650 206-5574
  • Email: info@novalightmask.com